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Technical Support

Need Help? We’ve Got You Covered.

Start with our FAQs, Technical Support Articles  or explore the Learning Center for straightforward answers and tutorials. If you’d rather talk to someone directly, our Technical Support team is just a call or message away.

F.A.Q. Articles

How do I set my timer to the correct price and time?

F.A.Q.

How do I set my timer to the correct price and time?

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F.A.Q.

My machines are getting broken into, what security...

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F.A.Q.

How come there is no suction from the vacuum?

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F.A.Q.

Why doesn’t my hose fit on my vacuum?

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Tech Support Articles

Why does my machine only work some of the time?[Draft]

Tech Support

Why does my machine only work some of the time?

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Why does my vacuum accept money but not start?[Draft]

Tech Support

Why does my vacuum accept money but not start?

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Why does my vacuum run continuously when power is applied?[Draft]

Tech Support

Why does my vacuum run continuously when power is applied?

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Why does my air machine have low or inconsistent pressure?

Tech Support

Why does my air machine have low or inconsistent pressure?

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learning center

At J.E. Adams, we believe support means more than picking up the phone—it’s about empowering you with knowledge. That’s why our Learning Center includes up-to-date catalogs, step-by-step DIY instructions, full equipment manuals, and safety data sheets—all organized by category and available for download and save-to-your-account.

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contact support

If you need hands-on assistance, our Technical Support Team is ready to help. Contact us by email or phone using the information below, and a J.E. Adams representative will work with you to get the answers you need quickly.

Phone: 800-553-8861
Email: [email protected]